Recent trends In management – Test 2

What do we mean by the term strategic change ?

Which of the following is not one of the stages in Kurt Lewis’s famous three-stage prescriptive model of change developed in the 1950s ?

Which of the following is not a way of overcoming resistance to change?

The study of crisis management originated with the large scale industrial and environmental disasters in the-

__________ argues that crisis is a process of transformation where the old system can no longer be maintained.

______ are the Acts of God

Which of the following cannot be called as natural disaster?

Which of the following is/are technological crisis?

__________ occurs when an employee or former employee commits violence against other employees an organizational grounds

Which of the following can be treated as confrontation crises ?

TQM owes its genesis to post war research of American man management consultants like-

Which of the following is not a key feature of Total Quality Management?

__________ collectively established a common set of quality standards known as ISO 9000

While ISO 9000-ISO 9003 series is a reference for external quality assurance, ISO 9004 is for _________________________

As per TQM principles which of the following is problem-

Which of the following does not correctly depict the TQM principle?

___________ is also considered as a structured approach managing uncertainty related to a threat.

The objective of risk management is to-

Risk cannot be managed unless it is first__________

It is a process of transformation where the old system can no longer be maintained-

Is has its origins from the field of corporate insurance-

Certainty,Risk and Uncertainty are the three possible conditions of-

A risk management system should mean that a company will:

The process by which an organization deals with a major event that threatens to harm the organization, its stakeholders, or the general public is know as-

It is an approach that organizations use to improve their internal processes and increase customers satisfaction-