Here the full functionality of IPPB : Services, Accounts, Rate of Interest, Facilities, Charges etc,.
Prime Minister Narendra Modi, on Saturday (1-sep-2018) launched the India Post Payments Bank (IPPB) in New Delhi, saying that it would help deliver banking services conveniently to people living in the remotest places across the country.
He described the India Post Payments Bank, which has branches in 650 districts, as one more step to achieving financial inclusion, following in the footsteps of the Jan Dhan Yojana.
Media reports also suggest that the Union Cabinet has approved a spending budget of Rs 14.35 billion on IPPB for it to fight against competition (Paytm Payments Bank and Airtel Payments Bank). The IPPB’s website says that pilots started in Jharkhand (Ranchi) and Chhattisgarh (Raipur) in January this year.
IPPB will allow both Current and Savings accounts.
Current Account: IPPB offers the facility of a Current Account to the small merchants/ kirana stores and individual businessmen. This account is a prerequisite for carrying out and expanding business. IPPB’s Current Account gets you started on the road to digital transactions for your business needs.
Savings Account: IPPB provides three types of savings accounts for providing more service as per requirement. The wonder full thing you can maintain account with zero minimum balance for all these accounts. Those are:
- Digital savings account: For the people who are tech savvy and comfortable with technology, IPPB’s Digital Savings Account is the best way to onboard yourself through the IPPB Mobile App. This app can be downloaded from the play store on your Android phone. Anyone above the age of 18 years, having Aadhaar and PAN card, can open this account.
- Basic Savings account: This savings account has all the features and benefits offered by the Regular Savings Account (except that it allows only four cash withdrawals in a month). The aim of the basic savings account is to provide primary banking services at a very nominal charge.
- Regular savings account: The Regular Savings Account can be opened at the bank’s access points and your doorstep. This account can be used to keep funds secure, withdraw cash, deposit money and perform easy remittances, besides a host of other benefits. In addition, interest can be earned on the money kept in this account and the cash withdrawals allowed in this account are unlimited.
The interest rate for these accounts is set at 4 percent, while competitor Paytm Payments Bank gives approximately 6.85 percent in interest and Airtel payments bank gives 7.25 percent interest.
IPPB provides a wide range services. Those are as follows for more information click on the service name.
- Mobile Banking
- IPPB offers a state-of-the-art, simple, secure and easy-to-use Mobile banking service through a Mobile app to access your IPPB account and carry out transactions from the convenience of your mobile phone.
- SMS Banking
- India Post Payments bank, provides the facility of SMS banking so that customers can quickly access the account details on their mobile phones, simply by sending an SMS to the IPPB’s SMS Banking number 7738062873.
- Missed Call Banking
- To add to your convenience of banking with IPPB, you can get your account information without any hassles, through the facility of missed call banking. Register your mobile number for IPPB’s missed call banking service and start availing the benefits.
- Phone Banking
- IPPB’s phone banking provides the convenience to access your bank account from the comfort of your home, while at work or on the move. You can get information on your bank account, IPPB’s products & services and resolve queries. For this you need to call our PHONE BANKING service on our toll-free number 155299.
- Door Step Banking
- IPPB gives you the opportunity to enjoy banking facilities at your home with Doorstep banking services. Now you won’t have to leave the comfort of your home for your routine banking transactions. Our wide network of post offices and postal employees will make banking accessible to the remotest corners of the nation. You can open a bank account, transfer funds, deposit and withdraw cash, recharge or pay bills and accomplish much more with our Doorstep banking services, at nominal charges. (No charge for new account opening at your doorstep.)
- QR Card
- IPPB QR card redefines the way banking is done. It provides a unique, secure and convenient way to access your account without the hassle of remembering your account number. You do not need to remember your PIN/Password, as transactions can be initiated by using bio-metric authentication. You can do cash transactions, money transfer, bill payments, or cashless shopping using this card.
Using Aadhaar to open accounts, IPPB will use QR codes and biometrics will drive authentication, transactions, and payments. Further, Dak Sewaks are also expected to drive transactions through biometric devices and smartphones. IPPB will also provide customers with mobile banking, SMS and ATMs.
Media reports also suggest that IPPB customers will be able to pay to more than 100 billing entities over time through the Bharat Bill Payments System.
As per the guidelines set by the RBI, Payments Banks cannot accept more than Rs 1 lakh in deposits and cannot provide loans.
There are over 1.5 lakh post offices and over 3 lakh postal delivery personnel, or “grameen dak sevaks”, who provide the last-mile connectivity in the country. Now they shall be empowered with smart phones and digital devices to provide financial services as well.
PM Modi also expressed confidence that IPPB shall reach over 1.5 lakh post offices across the country within the next few months.
Outlining the features of the IPPB, he said it would enable money transfer, transfer of government benefits, bill payments and other services such as investment and insurance. He added that postal delivery persons would deliver these services at the doorstep of our citizens.
The IPPB will also facilitate digital transactions and help deliver the benefits of schemes such as Pradhan Mantri Fasal Bima Yojana, which provide assistance to farmers.
Savings Account:
Digital Savings Account:
For the people who are tech savvy and comfortable with technology, IPPB’s Digital Savings Account is the best way to onboard yourself through the IPPB Mobile App. This app can be downloaded from the play store on your Android phone. Anyone above the age of 18 years, having Aadhaar and PAN card, can open this account. The account can be opened instantly from the comfort of your home, which means banking anytime, anywhere.
Key Account Features and Benefits
- Banking at your convenience.
- Instant self on-boarding.
- Interest rate of 4% p.a. on EOD daily balances, paid quarterly.
- No monthly average balance required to be maintained.
- The account can be opened with zero balance.
- Free quarterly account statement.
- Simple and instant fund transfer through IMPS.
- Easy bill payments and recharges.
What you need to open a Digital Account
- Individuals must be above 18 years of age.
- Complete the KYC formalities within 12 months.
- KYC formalities can be done by visiting any of the access points or with the help of the GDS/Postman, after which the Digital Savings Account will be upgraded to a Regular Savings Account.
- A maximum yearly cumulative deposit of Rs. 2 lakhs is allowed in the account.
- The account is subject to closure if the KYC is not completed within 12 months of account opening.
- The Digital Savings account can be linked to a POSA (Post Office Savings Account) after completion of KYC within 12 months.
What makes us different?
- Multilingual customer support.
- No commitment of minimum balance.
- Nominal charges.
Service Charges / Fees for Digital Savings Account
| Eligibility | Anybody above 18 years with KYC |
| Initial Minimum Deposit | Nil |
| Minimum Account Balance | Nil |
| Maximum End of Day Balance | INR 1,00,000/- |
| Nomination Facility | Available |
| Linkage of POSA* | NO |
| Monthly Average Balance (MAB) | NIL |
| Non-Maintenance charges on MAB | NA |
| Annual Interest Rate | 4.00% |
| Interest Payment | Quarterly |
| SMS Alerts | Free |
| Account Statement | Quarterly Statement Free(e-statement/ Physical statement**)
Additional Physical Statement @ INR 50/- |
| QR Card | NA |
| QR Card Reissuance | NA |
| Setting of Standing Instruction Charges | Free |
| Account Closure Charges | Nil |
| Balance Certificate per Instance | INR 50/- |
| Card/Kit returned due to wrong address | INR 50/- |
| Cheque Book on request | NA |
| Cheque Bounce/Return Charges (Inward) | NA |
| Cheque Bounce/Return Charges (Outward) | INR 50/- |
| Bill Payments/ Re-charge | Free |
| Cash Deposit Charges | Free |
| Chas Withdrawal Charges | Free |
Note:
- Aadhaar & PAN card is mandatory for opening Digital Savings Account.
- To avail unrestricted banking services kindly upgrade your Digital Savings Account to Regular Savings Account within 1 year by visiting any IPPB access point.
- The total cumulative deposit permissible in the account is INR 2 Lakhs within a year.
- Please complete your full KYC within 1 year. Non-compliance of the same can result in account closure.
- *POSA (Post Office Savings Account)-In case customer have linked POSA account, amount above 1 lakh at the end of the day will be transferred to Linked POSA account.
- **Physical Statement quarterly free, subject to minimum one customer-induced transaction in that quarter.
- The above charges are subject to change. IPPB reserves the right to change the above charges as per its discretion.
- For any services availed at doorstep, doorstep charges will be applicable.
- All charges are exclusive of GST.
Basic Savings Accounts
This savings account has all the features and benefits offered by the Regular Savings Account (except that it allows only four cash withdrawals in a month). The aim of the basic savings account is to provide primary banking services at a very nominal charge.
Key Account Features and Benefits
- Banking at your convenience.
- Instant and paperless account opening.
- Interest rate of 4% p.a. on EOD daily balances, paid quarterly.
- No monthly average balance required to be maintained.
- The account can be opened with zero balance.
- Free quarterly account statement.
- Mini statement through SMS.
- Simplified banking services through QR card.
- Instant fund transfer through IMPS.
- Easy bill payment and recharges.
- Can be linked to a POSA (Post Office Savings Account).
What makes us different?
- Free account opening at your doorstep.
- Assisted services through the GDS, as and when required.
- Availability of funds at your doorstep, upon request.
- Bill payment facility at your doorstep.
- Simple and secure banking with QR card.
- Multilingual customer support.
- No commitment of minimum balance.
- Nominal charges.
- Day end balance above Rs. 1 lakh can be swept out to a linked POSA (Post Office Savings Account).
- Access to our growing merchant network through IPPB QR card.
- Four cash withdrawals allowed in a month.
Service Charges / Fees for Basic Savings Account
| Eligibility | Anybody above 10 years with KYC |
| Initial Minimum Deposit | Nil |
| Minimum Account Balance | Nil |
| Maximum End of Day Balance | INR 1,00,000/- |
| Nomination Facility | Available |
| Linkage of POSA* | YES |
| Monthly Average Balance (MAB) | NIL |
| Non-Maintenance charges on MAB | NA |
| Annual Interest Rate | 4.00% |
| Interest Payment | Quarterly |
| SMS Alerts | Free |
| Account Statement | Quarterly Statement Free(e-statement/ Physical statement**)
Additional Physical Statement @ INR 50/- |
| QR Card | FREE |
| QR Card Reissuance | INR 25/- |
| Setting of Standing Instruction Charges | Free |
| Account Closure Charges | Nil |
| Balance Certificate per Instance | INR 50/- |
| Card/Kit returned due to wrong address | INR 50/- |
| Cheque Book on request | NA |
| Cheque Bounce/Return Charges (Inward) | NA |
| Cheque Bounce/Return Charges (Outward) | INR 50/- |
| Bill Payments/ Re-charge | Free |
| Cash Deposit Charges | Free |
| Chas Withdrawal Charges | Free (Limited to 4 withdrawal a month) |
Notes:
- *POSA (Post Office Savings Account)-In case customer have linked POSA account, amount above 1 lakh at the end of the day will be transferred to Linked POSA account.
- **Physical Statement quarterly free, subject to minimum one customer-induced transaction in that quarter.
- The above charges are subject to change. IPPB reserves the right to change the above charges as per its discretion.
- For any services availed at doorstep, doorstep banking charges will be applicable.
- All charges are exclusive of GST.
Regular Savings Account
The Regular Savings Account can be opened at the bank’s access points and your doorstep. This account can be used to keep funds secure, withdraw cash, deposit money and perform easy remittances, besides a host of other benefits. In addition, interest can be earned on the money kept in this account and the cash withdrawals allowed in this account are unlimited.
Key Account Features and Benefits:
- Banking at your convenience.
- Instant and paperless account opening.
- Interest rate of 4% p.a. on EOD daily balances, paid quarterly.
- No monthly average balance required to be maintained.
- The account can be opened with zero balance.
- Free quarterly account statement.
- Mini statement through SMS.
- Simplified banking services through QR card.
- Instant fund transfer through IMPS.
- Easy bill payment and recharges.
- Can be linked to POSA (Post Office Savings Account).
What makes us different?
- Free account opening at your doorstep.
- Assisted services through the GDS, as and when required.
- Availability of funds at your doorstep, upon request.
- Bill payment facility at your doorstep.
- Simple and secure banking with QR card.
- Multilingual customer support.
- No commitment of minimum balance.
- Nominal charges.
- Day end balance above Rs. 1 lakh can be swept into linked POSA (Post Office Savings Account).
- Access to our growing merchant network.
- Unlimited cash deposits and withdrawals.
Service Charges / Fees for Regular Savings
| Eligibility | Anybody above 10 years with KYC |
| Initial Minimum Deposit | Nil |
| Minimum Account Balance | Nil |
| Maximum End of Day Balance | INR 1,00,000/- |
| Nomination Facility | Available |
| Linkage of POSA* | YES |
| Monthly Average Balance (MAB) | NIL |
| Non-Maintenance charges on MAB | NA |
| Annual Interest Rate | 4.00% |
| Interest Payment | Quarterly |
| SMS Alerts | Free |
| Account Statement | Quarterly Statement Free(e-statement/ Physical statement**), Additional Physical Statement @ INR 50/- |
| QR Card | FREE |
| QR Card Reissuance | INR 25/- |
| Setting of Standing Instruction Charges | Free |
| Account Closure Charges | Nil |
| Balance Certificate per Instance | INR 50/- |
| Card/Kit returned due to wrong address | INR 50/- |
| Cheque Book on request | NA |
| Cheque Bounce/Return Charges (Inward) | NA |
| Cheque Bounce/Return Charges (Outward) | INR 50/- |
| Bill Payments/ Re-charge | Free |
| Cash Deposit Charges | Free |
| Chas Withdrawal Charges | Free |
Notes:
- *POSA (Post Office Savings Account)-In case customer have linked POSA account, amount above 1 lakh at the end of the day will be transferred to Linked POSA account.
- **Physical Statement quarterly free, subject to minimum one customer-induced transaction in that quarter.
- The above charges are subject to change. IPPB reserves the right to change the above charges as per its discretion.
- For any services availed at doorstep, doorstep charges will be applicable.
- All charges are exclusive of GST.
Current Account
IPPB offers the facility of a Current Account to the small merchants/ kirana stores and individual businessmen. This account is a prerequisite for carrying out and expanding business. IPPB’s Current Account gets you started on the road to digital transactions for your business needs. Along with this, IPPB also offers a Merchant App for meeting business requirements. The current account can be opened at the Post Office Counters or at your doorstep through our Postman/GDS.
Key Account Features and Benefits
- Banking at your convenience.
- Instant account opening.
- Nominal monthly average balance required to be maintained.
- The account can be opened with zero balance.
- Free quarterly account statement.
- Mini statement through SMS.
- Simplified banking services through QR card.
- Instant fund transfer through IMPS.
- Easy bill payments and recharges.
What makes us Different?
- Self on-boarding to IPPB Merchant App.
- Assisted services through the GDS, as and when required.
- Availability of funds at your doorstep, based on your request.
- Bill payment facility at your doorstep.
- Simple and secure banking through the IPPB QR card.
- Multilingual customer support.
- Nominal charge.
- Chequebook facility on request.
- Unlimited cash deposits and withdrawals.
Service Charges / Fees for Current Account
| Eligibility | Individual |
| Initial Minimum Deposit | NIL |
| Minimum Account Balance | NIL |
| Maximum End of Day Balance | INR 1,00,000/- |
| Nomination Facility | Available |
| Linkage of POSA Account* | NO |
| Monthly Average Balance (MAB) | INR 1,000/- |
| Non-Maintenance charges on MAB** | INR100/- |
| Annual Interest Rate | 0.00% |
| Interest Payment | NA |
| SMS Alerts | Free |
| Account Statement | Quarterly Statement Free (e-statement/ Physical statement***), Additional Physical Statement @ INR 50 |
| QR Card | FREE |
| QR Card Reissuance | INR 25 |
| Setting of Standing Instruction Charges | Free |
| Account Closure Charges | Within 14 days of Account Opening-NIL, From 15th day of Account Opening till 6 months – INR 250/-, Post 6 months of Account Opening-NIL |
| Balance Certificate per Instance | INR 50/- |
| Card/ KIT returned due to wrong address | INR 50/- |
| Cheque Book on Request | First 50 Cheque leaves free: Subsequently INR 2 per leaf |
| Cheque Bounce/ Return Charges (Inward) | INR 200/- |
| Cheque Bounce/ Return Charges (outword) | INR 50/- |
| Bill payments/ Re-charge | Free |
| Cash deposit charges | Free upto INR 15,000/day**** |
| Cash Withdrawal Charges | Free |
| Cheque Stop Payment per Instrument | INR 25/- |
| Cheque Stop Payment per Series***** | INR 100/- |
| ECS Return Charges (Financial Reason) | INR 25/- |
| Cheque Collection (Local Clearing) | Free |
| Outstation Cheque Collection upto and including INR 5,000 per instrument | INR 25/- |
| Outstation Cheque Collection above INR 5,000 & upto INR 1,00,000 per instrument | INR 50/- |
| Outstation Cheque Collection above INR 10,000 & upto INR 1,00,000 per instrument | INR 100/- |
| Outstation Cheque Collection above INR 1,00,000 per instrument | INR 200 |
Notes:
- *Physical Statement quarterly free, subject to minimum one customer-induced transaction in that quarter.
- **Non-maintenance charges on Current Account-INR 100 Per Month/Recovered Quarterly.
- ***POSA (Post Office Savings Account)-In case customer have linked POSA account, amount above 1 lakh at the end of the day will be transferred to linked POSA account.
- ****Cash Deposit Charges (Current Account): Above INR 15,000 – INR 1.50 per incremental INR 1000 or part.
- *****Cheque in series is considered when cheques are in continuous series of 4 or above. Kindly note cheque book facilities are available for Current Account only.
- The above charges are subject to change. IPPB reserves the right to change the above charges as per its discretion.
- For any services availed at doorstep, doorstep charges will be applicable.
- All charges are exclusive of GST
Services :
Mobile Banking
IPPB offers a state-of-the-art, simple, secure and easy-to-use Mobile banking service through a Mobile app to access your IPPB account and carry out transactions from the convenience of your mobile phone.
Opening a Digital Saving Account (New customer)
- Download the IPPB app on your android phone from the Google play store to activate banking services on the go
- Open your digital savings account by following on-screen instructions.
Process to register for IPPB’s mobiles banking (Existing customers)
Get benefits of our mobile banking facility by linking your registered mobile number with your IPPB account, opened at the Post Office/ through our Postman/ GDS at your doorstep.
Just follow these simple steps:
Step 1: To activate banking services on the go, download the IPPB app on your android phone from the Google play store.
Step 2: Enter the details mentioned below:
- Account number.
- Customer ID (CIF) and DOB.
- Registered mobile number.
Step 3: You will receive a one-time-password (OTP) on your registered mobile number.
Step 4: Set MPIN.
Step 5: Enter the OTP.
Facilities you can get from IPPB’s mobile banking services
Our mobile banking services are hosted on a platform which is modern, secure and convenient.
Currently available services on Mobile Banking:
- Account balance enquiry.
- Request for a statement of your account.
- Request for a chequebook (Current Account).
- Stop payment on a cheque.
- Transfer funds within the bank.
- Transfer funds to other bank accounts.
- Pay water, electricity and utility bills.
- Recharge prepaid and DTH (direct-to-home) services.
- Manage your funds with the linked POSA (Post Office Savings Account) by using Sweep-in and Sweep-out facility.
SMS Banking
India Post Payments Bank, provides the facility of SMS banking so that customers can quickly access the account details on their mobile phones, simply by sending an SMS to the IPPB’s SMS Banking number 7738062873.
Unique Features Of SMS banking:
- Compatible with all mobile handsets.
- Internet not required.
- Accessible anywhere, 24×7.
To utilize the services, just follow two simple steps:
- Register your mobile number with us for SMS banking.
- Send keyword “REGISTER” to 7738062873 from your mobile number, linked to your savings/ current account.
Currently Available Services on SMS banking:
| Services | SMS to be sent on 7738062873 |
| Balance enquiry | BAL |
| Mini statement | MINI |
Missed Call Banking
To add to your convenience of banking with IPPB, you can get your account information without any hassles, through the facility of missed call banking. Register your mobile number for IPPB’s missed call banking service and start availing the benefits.
Unique Features of the Missed call Banking
- Compatible with all mobile handsets
- Internet not required
- Accessible anywhere, 24×7.
To utilize the services, just follow two simple steps:
- Register your mobile number for missed call banking by giving a missed call on 8424054994 from the mobile number linked to your savings/ current account.
- Then give a missed call on the following numbers to avail the services as below.
Services Available through Missed Call Banking
| Services | Dial-IN Numbers |
| Balance Enquiry | 8424046556 |
| Mini Statement | 8424026889 |
Phone Banking:
IPPB’s phone banking provides the convenience to access your bank account from the comfort of your home, while at work or on the move. You can get information on your bank account, IPPB’s products & services and resolve queries. For this you need to call our PHONE BANKING service on our toll-free number 155299.
Depending on the type of transaction, our phone banking services could be a combination of IVR (Interactive Voice Response) and interaction with a teleoperator (agent assisted). Transactions that cannot be completed through IVR will be assisted by a dedicated phone banking officer.
You won’t need to visit the bank branch for queries, complaints or selected service requests, as all the necessary information can be provided by IPPB’s phone banking services. At present, phone banking services are available in 13 languages through the IVR mode and eight languages through the agent-assisted channel, which will also be extended to 13 languages in the near future, giving you immediate access to IPPB’s products and services.
Benefits of IPPB’s Phone Banking
- 24×7 access account information.
- Immediate response to your queries.
- Save time and money by avoiding visits to the bank.
- Schedule Doorstep banking services through phone banking.
IPPB’s Phone Banking Services:
- Information on IPPB’s products/services.
- Information on the last five transactions.
- Call-back function.
- Queries related to interest rates.
- Account-related information.
- Issuing of account statement.
- Book a request for Doorstep banking services.
- Balance and transaction-related details.
- Cheque and clearing-related queries.
- Any other banking-related queries.
Phone banking number is 155299.
Doorstep Banking
IPPB gives you the opportunity to enjoy banking facilities at your home with Doorstep banking services. Now you won’t have to leave the comfort of your home for your routine banking transactions. Our wide network of post offices and postal employees will make banking accessible to the remotest corners of the nation. You can open a bank account, transfer funds, deposit and withdraw cash, recharge or pay bills and accomplish much more with our Doorstep banking services, at nominal charges. (No charge for new account opening at your doorstep.)
You can focus on your daily work while your banking needs are handled safely by our trusted GDS/Postman, helping you save time, effort and cost of travelling to the bank.
Benefits Of IPPB’s Doorstep Banking
- Banking from the comfort of your home
- Easy and convenient banking
- Instant account opening
- Simple, secure and hassle-free banking
Services Offered by IPPB’s Doorstep Banking
- Account Opening: Experience seamless, digital and paperless account opening at your doorstep through state-of-the-art technology.
- Cash Deposits/Withdrawals: Enjoy safe and secure cash transactions at your doorstep.
- Money Transfers: Hassle-free and 24×7 fund transfers anywhere.
- Recharge and Bill Payments: Instant mobile and DTH recharge, water and electricity bill payments.
- Additional Services: Benefit of a host of account-related services such as updating PAN/nomination details, requesting account statement, issuing standing instructions, QR card issuance and so on.
- Third-party Services
- Insurance
- Loans
- Investments
Simple steps to utilize our Doorstep services
- Call our contact centre @ 155299 and book your appointment
- Get SMS confirmation
- Confirm visit details to our representative
- Provide your account number/ mobile number, or show your QR card to our Doorstep representative and enjoy the services
Doorstep Banking Service Charges
| Particulars | Cost |
| Customer On-boarding | NIL |
| Digital Transaction: Transaction other than cash deposits and withdrawals | Rs. 15 per Transaction |
| Cash Transaction: Cash Withdrawal, Cash Deposit | Rs. 25 per Transaction |
Notes:
- Doorstep Banking will be charged for every successful request delivery.
- Customer can also avail doorstep services on Ad hoc basis. Doorstep charges will be applicable.
- Customer can do non cash as well as cash transaction at doorstep.
- Money transfer charges will be extra and will be levied as per the rate card.
QR Card
IPPB QR card redefines the way banking is done. It provides a unique, secure and convenient way to access your account without the hassle of remembering your account number. You do not need to remember your PIN/Password, as transactions can be initiated by using biometric authentication. You can do cash transactions, money transfer, bill payments, or cashless shopping using this card.
In case of a lost or stolen QR card, the money will still be safe in your account as each transaction is authenticated through biometrics. IPPB QR is easyto use. Follow these 3 simple steps:
- Scan the code
- Authenticate through biometric verification
- Complete the transaction
Source: https://ippbonline.com/
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