Emerging Trends in Business – Test 1

Selling +customer satisfaction=_________

Network marketing is a mode of ______ by the manufacturer.

Which of the following American company fall under the network marketing umbrella?
1. Ducati
2. Coca cola
3. Amway
Select the correct answer from the options given below.

Under network marketing the product reaches the customers from the —

Which of the following means the special right given by a manufacturer or a parent organization to another individual or firm to sell to the former’s product or service in a specified given area(s)?

Where a firm allows another firm in a forign market to use its technical know-how and trade mark, it is know as-

Providing permission to use technical knowhow by parent organization to another individual is known as-

The franchisee pays to the franchiser a sum of money called_______for using his business know-how and trade mark.

The right to use the business know-how and trade mark of the franchiser is for a ……..period of time.

By expanding network Franchising enables the Franchiser to increase his-
1. Goodwill
2. Reputation
Select the correct answer from the options given below.

BPO stands for_________

KPO stands for______

LPO stands for-

BPO that is contracted outside a company’s country is called-

BPO that is contracted to a company’s neighboring or nearby country is called near-

The need for outsourcing arises because:

The need for outsourcing arises because:

B2B, B2C, C2B are the types of

Benefit(s) of e-commerce is/ are-

Benefit(s) of e-commerce is/are-

Benefit(s) of e-commerce is/are-

Disadvantages of e-commerce-

M-commerce means……..

Which of the following refers to the buying and selling of goods and services through wieless handheld devices such as mobile phone and Personal Digital Assistants (PDAs)?

M-Commerce deals with conducting the transactions with the help of-